Our mission is to create a collaboration platform where different organizations
can work together to help end users – in an easy and secure way.
Take care of your customers
Have one clear overview of all your customer questions. With Worcade you can easily collaborate with your customers and keep all communication in one place. The checkmarks indicate that your message has been read.
In this way, you can always offer the best support to your customers.
To help out your customers as well as possible, you sometimes need help from others. You can easily add colleagues to a chat, but also people from other organizations. With private chats it’s possible to take care of
your customers’ request, while involving other organizations.
Keep your eyes on the ball
Quick communication makes customers happy. Easily assign someone who’s responsible for the next step. Worcade automatically measures response time and duration. You’ll see at a glance how quickly
the customer’s question was answered.
Your mechanics fully informed
To maintain assets, your field workers need to know which machine they need to service. In Worcade, you can
register all your assets, and keep track of their location to know where everything is.
Digitalize work orders
Field operators can directly add a work order for time spent and materials used. The customer approves it with a simple click. You can even add the invoice to the chat, giving you everything in one place for a quick payment.