What is Worcade?
Worcade is the platform to deliver great B2B customer support by involving everyone important to get tickets solved better. You unite colleagues and people of other organisations to help your customers right away. We call this Shared Ticketing.
What is Shared Ticketing?
Shared ticketing is a new way of collaborating with multiple organisations about a single customer ticket. Share information in an easy and secure way with others. You stay in control of customer data and the progress of tickets.